Money Back Guarantee

We know you will be happy with your bike

If for any reason you are not*, let us know and we'll make it right or you may return it.
Return it in original condition - new and packaged as you received *within 30 days of the purchase date for a refund or exchange.

Email us at bikesdirectbikes@aol.com or fax request to 904-249-3987 for proper return instructions.
All associated shipping costs, inbound and outbound, are the responsibility of the customer.
Order cancellations after shipment has been made and returns not due to our error are refunded less our outbound shipping costs.

All Sales are final after 30 days. Returns, exchanges cannot be made on items past 30 days from purchase date. Returned items that arrive damaged, used or otherwise not as-new and original packaging are refunded on a pro-rated basis.