Sizing Information

Thanks for shopping with Bikesdirect.com.
Sizing is based mainly on your personal preferences of riding style and position.

If you already own a bike that you like the feel of, find the effective top tube of your current bike and select a new one that is closest to that.

The effective top tube is defined by a ruler / tape measure held parallel to the ground. Measure from the center of the head tube to the center of the seat tube. See the pic above for reference.

If you don't like the fit of your current bike, you can still use that to figure what size will be better. If your current bike has the seat way way up in the air, you feel cramped, your elbows are severely bent, your knees constantly hit your chest, it's probably too small. If you saddle is pushed forward and very low on the bike, the top tube hits you when you get off the saddle, your arms are locked straight; it's probably too big.

Need more assistance picking a size? We are happy to help. We will need the following information from you:

Step 1, Cycling Inseam:
Measure your cycling inseam. Stand in your riding shoes and straddle the spine of a medium sized book. Press the book upwards firmly as if you are sitting on the book spine. Then measure from the top of the book spine to the floor.
This is your "Cycling Inseam"

Step 2, Your Height:
Stand in your riding shoes against a wall. Measure from the top of your head to the ground.
This is your "Height"

Step 3, Riding Style:
Make some notes about yourself. Are you a laid back rider? Or do you always want to lead the rides? Do you like to go fast or would you rather be comfortable?
This is your "Riding Style"

Step 4, Budget/Type of Bike:
How much do you have to spend? Remember, the Bikesdirect price does not have tax in 48 States and Shipping is included to 48 States. This might mean you can spend more on your bike than you thought.
What kind of riding are you doing? Only on the street or do you like to go offroad or on looser ground? Are you commuting or racing?
This is your "Budget/Type of Bike"

Then, please write an email with the subject "Sizing" with the answers to steps 1 through 4 to bd4salesteam@aol.com

NOTE: Please email ONLY ONE email address at a time
If you email more than one at a time, the reply could be delayed

If you have any questions before or after the sale; check out our FAQ page first CLICK HERE.

If you still have questions, CLICK HERE

Some Internet servers reject some e-mails. If you have emailed us and have not heard back from us within 24 hours (excluding Sunday and Holidays) - please contact us at bd4alternative@yahoo.com which is on an alternative server. Or fax your question to us at 904-249-3987 (please include your contact info)

*Changes to bicycles:
These are factory direct bikes and ship from the distribution warehouse so we are unable to make changes from the manufacturers specifications. After you get the bike, check out www.bikeisland.com for free shipping and special pricing on upgrade parts and accessories - perhaps a longer/shorter stem or bike pump or cycling computer.

(Please note: We process and ship orders Monday to Friday. Because we process orders so quickly, we may not be able to make changes after your order has been placed.

Please make sure your shipping information is correct BEFORE you put your order through

Trouble Ordering Online? You can Fax your order to us
Before you call or fax your order:
1) Please make sure your credit card company is not blocking your transaction
2) You are using a US issued credit card with US billing / delivery address (Visa, Mastercard, Amex, Discover)

or Phone our credit card processor directly:
The Credit Card Processor cannot answer any technical or bike related questions- they only process credit card orders. Call them 9 am to 4pm EST Monday through Friday excluding holidays at 904-249-2453. If the line is busy, please fax your order or try calling again later. Please do not leave your order information in a message.

We prefer to answer all questions via e-mail in order to reduce any confusion and to be as precise as possible.

Thanks for saving up to 60% off list prices on your new bike from bikesdirect

*Changes to bicycles:
These are factory direct bikes and ship from the distribution warehouse so we are unable to make changes from the manufacturers specifications. After you get the bike, check out www.bikeisland.com for free shipping and special pricing on upgrade parts and accessories - perhaps a longer/shorter stem or bike pump or cycling computer.